Reply by Service Magic

This is an unfortunate incident with the landscaper you hired as this is not the behavior expected of home service professionals in our network. We will reach out shortly to discuss if and how we can help resolve this issue.
Roslyn Heights, New York

Home Advisor does not honor or vouch for their referrals. I hired a matched pro.

Jaime Hernandez of Appeal Landscaping of Hempstead, NY destroyed my property. He was hired to trim my trees and shrubbery and instead did removal of my trees and shrubbery. Drove his truck on my property broke underground sprinklers and left branches and tree trunks everyone. He then asked for twice the fee as he did more work than he expected.

No one gave him the okay to remove my trees and bushes. My pine tree, my Japanese maple, my Junipters, my weeping willow, my yuccas, my lavender, etc etc are gone. I do not understand Jaime's thought process to remove live trees, shrubs, and plants. I am so sad.

I called Home Advisor.

Apparently they do not require liscens es for many of the services that they recommend pros for. I am left without any recourse, except to mourn my loss.

Home Advisors do not check out or stand by their recommendations

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

I didn't like: Jaime hernandez.

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