I am a new customer. I was told that credits are given for bad leads.
So I signed up. I got my first lead and I could not get the guy to answer myu call, emails, etc. When I called Service Magic they said they were not responsible for giving credits un unverified leads. If the guy never answers, etc.
its my problem. I am with other lead sources who will credit if there is no interaction with both parties. We need to know the lead is real.
Otherwise Service Magis could throw out any names, etc. and we pay for ***.