I had a TERRIBLE experience with a ServiceMagic contractor (Cy Cadwalader please return my calls) This joker installed a sump pump pit nearly 3 INCHES too high so my basement would need to flood to that height to even begin draining...What was worse than what he did was the runaround, negligence and excuses from their complaint department. (Thanks bunches Holly for all your "help") ServiceMagic as a company is a joke and I strongly warn people off them.
May the Lord help you if you have a problem with a ServiceMagic contractor...because they sure won't.
They could easily shut things down lead wise till the guy takes care of things but they continue to just ignore the problem. My only option now appears to be court.