The leads report for January is as followed, $201.50 spent and no customers. February seems to have gotten off to a similar start. Received a lead thru my text messaging and immediately called the customer back. The customer was impressed told them I was driving and as soon as I could pull over would set up an appointment, customer said great". Stopped the truck a few minutes later couldn't get thru to customer/. About 10 minutes later got thru?. Customer said her head was spinning because her phone has not stopped ringing from service magic contractors|. She didn't even remember who I was;. Said she was overwhelmed and may call me back.. I also had a lead that I called a few days ago as soon as the text message got to my phone and the customer said to me that she wasn't interested in getting any quotes?. I submitted this lead for a, "lead replacement," since they don't give you your money back". Using service magics logic, could you imagine going out to eat, ordering your food and then watching the waiter give your food to another table? Then giving you the bill? When you complain the waiter will say that is why we only charged you this much instead of more. 1295a6d
 Comments (7) |
| 1. Written by Middle of the month update on February 15, 2012 from new york, new york, US So far this month I have made $175.00 thru service magic. For the year I am still in the red but at the end of the month I will update that figure. |
| 2. Written by Steve on February 9, 2012 from new york, new york, US When I first signed up with service magic I was getting quality leads. After a year or so service magic didn't require us carpet cleaners to carry business insurance. I carry it which should be reflected in my prices. What has happened since then is it is very hard for me to land a lead because in my opinion I am going against many fly by night carpet cleaners. Our industry is not regulated so anyone can rent a carpet cleaning machine and call themselves a carpet cleaner. Of course the quality of the work may not be there but the customer won't know till its too late. So I'm laying out thousands in insurances and I'm competing against people who are not. What service magic is interested in when it comes to carpet cleaners, is do they have a bank account that they can draw their money from. |
| 3. Written by FRUATRATED on February 9, 2012 from salem, oregon, US SERVICEMAGIC NEEDS TO GET THEIR ACT TOGATHER   |
| 4. Written by FRUSTRATED on February 9, 2012 from salem, oregon, US We are having the same issues.I have been with Servicemagic since Jan, 2012, and everyweek and I am on the phone with them regarding FALSE LEADS (at least 3-4 times eack week)They send FASLSE LEADS with Wrong or non exsisting phone numbers, address and or email addresses.This is quite frusting!! The big problem is getting credit for these false leads !!!!!!! Do these people understand the gravity of what they are doing or are they just too blinded with greed!! If ANYONE KNOW OF A GOOD LEAD COMPANY OUT THERE, PLEASE POST IT! SIGNED FRUSTRATED! |
| 5. Written by Lou on February 8, 2012 from minneapolis, minnesota, US Service magic should be investigated by the attorney general. I have been with them for 6 weeks and almost every lead I get is a bogus lead. Wrong or non exsisting phone numbers or email addresses. Had a lead texted to my phone called the phone # immediately . After talking and making an appt with her I stated I had her address info she said she put in a false address. When I asked for her correct address she hung up on me. I called her back got the answering machine. I left a message stating we must have been disconnected and ask that she give me a call back well she never did. So I told my story to sm rep she agreed that I should receive credit Well I did not since I talked to the lead. What a joke I was given false info. Also I received an exact match lead. Tried to call them left messages and emailed them. Nothing!!! But yet I was charged. Could not get credit because I was told it is advertising. Is that not a bunch of crap.? I am going to contact the attorney general. |
| 6. Written by Steve on February 7, 2012 from new york, new york, US Update for January leads report. It seems I may have landed a customer from a lead from 2 weeks ago. Will keep everyone posted afteri see the customer. |
| 7. Written by Mandy Black on February 3, 2012 from arvada, colorado, US Hello "Anonymous" - I am sorry to hear that you are frustrated with you return on investment for January. We do offer lead replacements on a case-by-case basis and would be more than happy to look into your leads to see what we can do. I would like to speak to you in regards to your account and see what we can do to help you get a better return. Please contact me directly at 303.963.8066 or at Thank you, Mandy Black |
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