Service Magic Complaints and Reviews

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Service Magic
Main address: 14023 Denver West Parkway 80401 Golden CO
877-947-3639, , customerservice@servicemagic.com
  • 492 complaints
  • $130K claimed losses
  • $262 average
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  • Nov 03
  • Repairs
  • Stamford, England
  • Lead Service
  • 1
  • 1
  • 55

Service magic pro, charge a min of 3 tradesman for each lead. They make 3 times the amount for every lead, no wonder their rich. Customers are making them money for nothing, service magic are thieves and *** artists. The leads are fixed, bogus jobs, and yet you have a fight with service magic for a refund. They are dishonest, rogues. Stick to your local tradesman. Service magic. It's a money... Read more

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  • Oct 20
  • Landscaping and Gardening
  • Patio Laying
  • 1
  • 1
  • 111

On 16th May 2014, a Partner of this Company came out and took measurements of my Garden with regards to laying a Patio. After taking some measurements he came back in and said he could only hold a price of £1,500.00p if I paid him £150 immediately. I paid him and he said that would keep the price of Job stable, (which I was unsure of because Service Magic says that their different Workforces... Read more

Was this review helpful? 1 0

     

  • Oct 01
  • Repairs
  • London, London
  • Contractor Leads
  • 1
  • 1
  • 131

somehow I started getting 'amazing' leads and promises of loads of quality work through them. I'm no *** and have this kind of nonsense (promises of work, submit my credit card details!!!) regularly. I submitted an email to the contact "Prince Kwakye" requesting they remove me from their list (spam) and his (to be honest, polite) response was to up the influx and tell me the negative reviews I... Read more

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  • Aug 17
  • Repairs
  • Pennsylvania, United States
  • Unauthorized Charges
  • 1
  • 1
  • 240

My experience with this company has been good and bad. On the good side they have given me good leads and filled up my schedule quickly. On the bad side, they have stolen and bounced my checking account numerous times. These were from bogus leads and when you call them to tell them you cant accept a lead for two hours away or that they already charged you for the lead. They wont put the money... Read more

Was this review helpful? 3 0

     

  • Jul 27
  • Home Construction and Repair
  • London, London
  • Bad Service Provider
  • 157

I requested a quote from a service magic contractor, but they didn't bother to make contact. I then received an email saying I had been given a quote, which was not the case. I then wrote a negative review, which service magic would not publish. What is the point of asking for my opinion and then ignoring it. If they do not publish negative feedback then they can not be trusted as a service... Read more

Was this review helpful? 2 0

     

  • Jul 02
  • Professional Services
  • Hook, Wales
  • Painting
  • 200

Service magic called my mobile number. One of their contracters told them I 'had already been quoted for a job or something' (their words). I politely explained that wasn't the case at which point they rudely asked 'what did you say?' 'so you did x?' and so on. At the end of this unprompted call the guy then said to me 'for your information, if you're going to take the first quote you get then... Read more

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  • Dec 16, 2013
  • Home Construction and Repair
  • Cardiff, Wales
  • Company Website Ceo
  • 1
  • 1
  • 141

Service Magic appears to me to be a fraudulent enterprise. I used them to source a roofer. He (of JC Home Imrovements, Cardiff, UK) completely botched the job and the leak was worse after he left than before. I tried to contact the roofer but he wasn't interested in fixing the job or refunding my money. I attempted to leave negative feedback on the ServiceMagic website but this didn't appear. I... Read more

Was this review helpful? 3 0

     

  • Sep 25, 2013
  • Repairs
  • London, England
  • Legitimate Lead
  • 5
  • 5
  • 115

I tried them for 1 month as they said they needed that to have a chance to get me jobs after a month I canceled and didn't receive 1 legitimate lead out of 6 and they are still saying I need to pay for last 2 even though I contacted them immediately when I found out the lead was no good. I had to stop payments with my bank to stop them taking money also had little help from customer services as... Read more

Was this review helpful? 4 1

     

  • Aug 22, 2013
  • Home Construction and Repair
  • Rebuild Sun Porch
  • 3
  • 3
  • 143

I hired Gary Barabash from Bristol, TN. thru Service Magic in June, 2012 to redo my sun porch. He was paid for the job upfront as per his contract that we both signed. Well, as of this date, Aug. 22, 2013 the job is still not complete, and he has informed both me and my husband that he is not going to finish the job. He says he under-estimated the job...not my problem. I'm not a carpenter -... Read more

Was this review helpful? 2 8

     

  • Aug 04, 2013
  • Repairs
  • Slippery Rock, Pennsylvania
  • Service Scam
  • 2
  • 2
  • 156

Web Hackers - Identity Thieves - Office in Trailer Park or a storage bin. Don't be scammed by service magic or home adviser same company. After 4 years they still use our name to try to get Leeds. No one ever gets any work from this web scam. They will steal money from anyone in contact with them. Leads are fake, made up with fake names. One inquiry is sent out to all under contract. Staff is... Read more

Was this review helpful? 3 1
 
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