Service Magic Complaints and Reviews

Had an experience with Service Magic?   Submit review ›
Service Magic
Main address: 14023 Denver West Parkway 80401 Golden CO
877-947-3639, , customerservice@servicemagic.com
  • 489 complaints
  • $130K claimed losses
  • $263 average
  • Show More
Had an experience with Service Magic?
Submit review › Submit review ›

     

  • Aug 17
  • Repairs
  • Pennsylvania, United States
  • Unauthorized Charges
  • 103

My experience with this company has been good and bad. On the good side they have given me good leads and filled up my schedule quickly. On the bad side, they have stolen and bounced my checking account numerous times. These were from bogus leads and when you call them to tell them you cant accept a lead for two hours away or that they already charged you for the lead. They wont put the money... Read more

Was this review helpful? 2 0

     

  • Jul 27
  • Home Construction and Repair
  • London, London
  • Bad Service Provider
  • 97

I requested a quote from a service magic contractor, but they didn't bother to make contact. I then received an email saying I had been given a quote, which was not the case. I then wrote a negative review, which service magic would not publish. What is the point of asking for my opinion and then ignoring it. If they do not publish negative feedback then they can not be trusted as a service... Read more

Was this review helpful? 1 0

     

  • Jul 02
  • Professional Services
  • Hook, Wales
  • Painting
  • 115

Service magic called my mobile number. One of their contracters told them I 'had already been quoted for a job or something' (their words). I politely explained that wasn't the case at which point they rudely asked 'what did you say?' 'so you did x?' and so on. At the end of this unprompted call the guy then said to me 'for your information, if you're going to take the first quote you get then... Read more

Was this review helpful? 0 0

     

  • Dec 16, 2013
  • Home Construction and Repair
  • Cardiff, Wales
  • Company Website Ceo
  • 1
  • 1
  • 97

Service Magic appears to me to be a fraudulent enterprise. I used them to source a roofer. He (of JC Home Imrovements, Cardiff, UK) completely botched the job and the leak was worse after he left than before. I tried to contact the roofer but he wasn't interested in fixing the job or refunding my money. I attempted to leave negative feedback on the ServiceMagic website but this didn't appear. I... Read more

Was this review helpful? 3 0

     

  • Sep 25, 2013
  • Repairs
  • London, England
  • Legitimate Lead
  • 5
  • 5
  • 88

I tried them for 1 month as they said they needed that to have a chance to get me jobs after a month I canceled and didn't receive 1 legitimate lead out of 6 and they are still saying I need to pay for last 2 even though I contacted them immediately when I found out the lead was no good. I had to stop payments with my bank to stop them taking money also had little help from customer services as... Read more

Was this review helpful? 3 1

     

  • Aug 22, 2013
  • Home Construction and Repair
  • Rebuild Sun Porch
  • 3
  • 3
  • 107

I hired Gary Barabash from Bristol, TN. thru Service Magic in June, 2012 to redo my sun porch. He was paid for the job upfront as per his contract that we both signed. Well, as of this date, Aug. 22, 2013 the job is still not complete, and he has informed both me and my husband that he is not going to finish the job. He says he under-estimated the job...not my problem. I'm not a carpenter -... Read more

Was this review helpful? 2 8

     

  • Aug 04, 2013
  • Repairs
  • Slippery Rock, Pennsylvania
  • Service Scam
  • 2
  • 2
  • 118

Web Hackers - Identity Thieves - Office in Trailer Park or a storage bin. Don't be scammed by service magic or home adviser same company. After 4 years they still use our name to try to get Leeds. No one ever gets any work from this web scam. They will steal money from anyone in contact with them. Leads are fake, made up with fake names. One inquiry is sent out to all under contract. Staff is... Read more

Was this review helpful? 2 0

     

  • Aug 01, 2013
  • Home Construction and Repair
  • North Hills, California
  • Leads
  • 85

Home pro is full of *** I signed with home pro to expand my business They sent me 3 leads In a 2 day period Called the leads and these people are not interested in doing any work First 3 leads after signing with them are junk Should have read about this company before signing up with them I called customer care and they said they will not credit me for these names As far as I'm concerned... Read more

Was this review helpful? 0 0

     

  • Jun 17, 2013
  • Plumbing
  • Plumbing And Drain Service
  • 1
  • 1
  • 140

My nephew owns a plumbing company called Midnight Rooter in Southern California. A new company named Home Advisor has taken over Service Magic and tapped into their past client base and are the culprits that are charging fees and misleading customers. Home Advisor is saying that they represent him and when people call in for plumbing referral they are giving the leads to other plumbers that... Read more

Was this review helpful? 0 0

     

  • Jun 14, 2013
  • Home Construction and Repair
  • London, England
  • Cctv Security
  • 1
  • 1
  • 139

I signed up for service Magic thought it great as they could provide live leads in your area postcode ,at first i received 4 leads per week at a cost of £20 per lead when you contact the customer it would be something very miner eg Camera not getting signal or just a quote ,on some accusations you drive over there ( time/cost ) do servery and Quote only never to hear of them again .Now Service... Read more

Was this review helpful? 2 0
 
×
You are reading about Service Magic.
Filing a new complaint about
×