Service Magic Complaints and Reviews

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Service Magic
Main address: 14023 Denver West Parkway 80401 Golden CO
877-947-3639, , customerservice@servicemagic.com
  • 487 complaints
  • $130K claimed losses
  • $263 average
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  • Jul 02
  • Professional Services
  • Hook, Wales
  • Painting
  • 6

Service magic called my mobile number. One of their contracters told them I 'had already been quoted for a job or something' (their words). I politely explained that wasn't the case at which point they rudely asked 'what did you say?' 'so you did x?' and so on. At the end of this unprompted call the guy then said to me 'for your information, if you're going to take the first quote you get then... Read more

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  • Dec 16, 2013
  • Home Construction and Repair
  • Cardiff, Wales
  • Company Website Ceo
  • 1
  • 30

Service Magic appears to me to be a fraudulent enterprise. I used them to source a roofer. He (of JC Home Imrovements, Cardiff, UK) completely botched the job and the leak was worse after he left than before. I tried to contact the roofer but he wasn't interested in fixing the job or refunding my money. I attempted to leave negative feedback on the ServiceMagic website but this didn't appear. I... Read more

Was this review helpful? 2 0

  • Sep 25, 2013
  • Repairs
  • London, England
  • Legitimate Lead
  • 5
  • 54

I tried them for 1 month as they said they needed that to have a chance to get me jobs after a month I canceled and didn't receive 1 legitimate lead out of 6 and they are still saying I need to pay for last 2 even though I contacted them immediately when I found out the lead was no good. I had to stop payments with my bank to stop them taking money also had little help from customer services as... Read more

Was this review helpful? 2 0

  • Aug 22, 2013
  • Home Construction and Repair
  • Rebuild Sun Porch
  • 3
  • 69

I hired Gary Barabash from Bristol, TN. thru Service Magic in June, 2012 to redo my sun porch. He was paid for the job upfront as per his contract that we both signed. Well, as of this date, Aug. 22, 2013 the job is still not complete, and he has informed both me and my husband that he is not going to finish the job. He says he under-estimated the job...not my problem. I'm not a carpenter -... Read more

Was this review helpful? 2 8

  • Aug 04, 2013
  • Repairs
  • Slippery Rock, Pennsylvania
  • Service Scam
  • 2
  • 82

Web Hackers - Identity Thieves - Office in Trailer Park or a storage bin. Don't be scammed by service magic or home adviser same company. After 4 years they still use our name to try to get Leeds. No one ever gets any work from this web scam. They will steal money from anyone in contact with them. Leads are fake, made up with fake names. One inquiry is sent out to all under contract. Staff is... Read more

Was this review helpful? 2 0

  • Aug 01, 2013
  • Home Construction and Repair
  • North Hills, California
  • Leads
  • 66

Home pro is full of *** I signed with home pro to expand my business They sent me 3 leads In a 2 day period Called the leads and these people are not interested in doing any work First 3 leads after signing with them are junk Should have read about this company before signing up with them I called customer care and they said they will not credit me for these names As far as I'm concerned... Read more

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  • Jun 17, 2013
  • Plumbing
  • Plumbing And Drain Service
  • 1
  • 120

My nephew owns a plumbing company called Midnight Rooter in Southern California. A new company named Home Advisor has taken over Service Magic and tapped into their past client base and are the culprits that are charging fees and misleading customers. Home Advisor is saying that they represent him and when people call in for plumbing referral they are giving the leads to other plumbers that... Read more

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  • Jun 14, 2013
  • Home Construction and Repair
  • London, England
  • Cctv Security
  • 1
  • 101

I signed up for service Magic thought it great as they could provide live leads in your area postcode ,at first i received 4 leads per week at a cost of £20 per lead when you contact the customer it would be something very miner eg Camera not getting signal or just a quote ,on some accusations you drive over there ( time/cost ) do servery and Quote only never to hear of them again .Now Service... Read more

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  • May 22, 2013
  • Repairs
  • 1
  • 128

I had no positive results with service magic. The mislead often and directly lied several time. It is all about getting your money. Not providing a qualified lead to the contractor or a qualified contractor to the homeowner. Now, years later I am being called by service magic telling me they have changed and fixed all the troubles from the past. I have told them there is nothing anyone could... Read more

Was this review helpful? 5 0

  • May 19, 2013
  • Landscaping and Gardening
  • Providence, Rhode Island
  • 1
  • 110

For 2 years, I have interviewed (many) and hired (some) guys to mow/edge/blow my lawn, thru Service Magic. I have met the biggest bunch of inept jerks I have ever encountered. They have been rude, unreliable, haughty, or pathetically destructive. Service Magic DOES NOT STAND BY THE CUSTOMER WHEN THERE ARE DAMAGES. For 2 years, I have interviewed (many) and hired (some) guys to mow/edge/blow my... Read more

Was this review helpful? 5 0
 
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